Shipping And Delivery Policy
Thank you for shopping with Cartwaale.com. We aim to deliver your products quickly, safely, and with complete transparency. Please read our shipping and delivery policy below.
📦 Shipping Coverage
We currently ship across India using trusted delivery partners like Delhivery, Xpressbees, Ekart, and others.
⏱ Estimated Delivery Time
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Metro Cities: 3–5 working days
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Other Cities & Towns: 5–8 working days
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Remote Areas: 7–10 working days (may vary based on location)
Please note: Delivery times are estimated and may be impacted by factors beyond our control (e.g., weather, strikes, regional lockdowns, courier delays).
💳 Shipping Charges
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Prepaid Orders: ₹0 – Free Shipping
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Cash on Delivery (COD): Flat ₹49 COD fee
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Express Shipping (if available): Charges shown at checkout
🔄 Order Tracking
Once your order is shipped, you will receive:
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A shipping confirmation via SMS/Email
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A tracking link to monitor real-time status
You can also track your order by logging into your Cartwaale account.
📬 Delivery Attempts
Our delivery partner will attempt delivery up to 3 times. If undelivered, the package will be returned to us.
For COD orders, please ensure your phone is reachable and someone is available to receive the package.
❗ Delays or Issues
If your package is delayed or hasn’t arrived within the expected timeline, please reach out to us at:
📧 support@cartwaale.com
📞 [Optional Phone Number]
We’ll be happy to assist you with updates or resolution.
🛑 Non-Serviceable PIN Codes
In rare cases, if your PIN code is not serviceable, we’ll notify you and issue a full refund or help you place the order with an alternate address.